pylon-mcp
MCP (Model Context Protocol) server for Pylon customer support platform.
Installation
corepack enable
pnpm install
pnpm run build
Configuration
-
Copy the example environment file:
cp .env.example .env -
Edit
.envand add your Pylon API token:PYLON_API_TOKEN=your_api_token_here
You can generate an API token from the Pylon dashboard. Note: Only Admin users can create API tokens.
Usage
With Claude Desktop
Add to your Claude Desktop configuration (~/Library/Application Support/Claude/claude_desktop_config.json on macOS):
{
"mcpServers": {
"pylon": {
"command": "node",
"args": ["--env-file", "/path/to/pylon-mcp/.env", "/path/to/pylon-mcp/dist/index.js"]
}
}
}
With Claude Code
Add to your Claude Code MCP settings:
{
"mcpServers": {
"pylon": {
"command": "node",
"args": ["--env-file", "/path/to/pylon-mcp/.env", "/path/to/pylon-mcp/dist/index.js"]
}
}
}
Available Tools
Organization
pylon_get_organization- Get information about your Pylon organization
Accounts
pylon_list_accounts- List all accounts with paginationpylon_get_account- Get a specific account by IDpylon_create_account- Create a new accountpylon_update_account- Update an existing accountpylon_delete_account- Delete an accountpylon_search_accounts- Search accounts with filters
Contacts
pylon_list_contacts- List all contacts with paginationpylon_get_contact- Get a specific contact by IDpylon_create_contact- Create a new contactpylon_update_contact- Update an existing contactpylon_delete_contact- Delete a contactpylon_search_contacts- Search contacts with filters
Issues
pylon_list_issues- List issues within a time rangepylon_get_issue- Get a specific issue by IDpylon_create_issue- Create a new issue/ticketpylon_update_issue- Update an existing issuepylon_delete_issue- Delete an issuepylon_search_issues- Search issues with filterspylon_snooze_issue- Snooze an issue until a specific timepylon_get_issue_followers- Get issue followerspylon_update_issue_followers- Add/remove issue followers
Messages
pylon_redact_message- Redact a message from an issue
Tags
pylon_list_tags- List all tagspylon_get_tag- Get a specific tag by IDpylon_create_tag- Create a new tagpylon_update_tag- Update an existing tagpylon_delete_tag- Delete a tag
Teams
pylon_list_teams- List all teamspylon_get_team- Get a specific team by IDpylon_create_team- Create a new teampylon_update_team- Update an existing team
Requirements
- Node.js 24+
- Pylon API token (Admin access required)
License
MIT